Friday, May 23, 2008

Things you might want to know

Before I started working in a grocery store.. let alone a grocery store deli, I wasn't aware of half of the things I am now. It never occurred to me then what I know now.

There are a few things most people should know. Some people, mainly big fat jerks, deserve to not know these things. And just what things am I referring to?

Well you might already have considered this, but never, ever (and I do mean never), eat a sample unless there's a lady at the table handing them out. At the deli, we put samples under a dome and let people help themselves. This is where it gets disgusting. Think about how many hands have been in that sample, where those hands have been and not knowing what they touched in there. For example: I can't tell you how many times customers go into the restrooms and leave without washing their hands. I often see or hear them go in there and do their thing.. either #1, #2 or both. Many of them do nasty unspeakable things in there (which could be another post entirely) and just walk out as though their shit doesn't carry tons and tons of nasty ass bacteria.

Now take into consideration the fact that these non-hand washers touch everything.. from the carts, to the products on the shelves and yes, even the samples you might consider eating. That, folks, is exactly why I would never in my life touch a sample that is left unattended and self-serve. If your store is like mine and has sanitizing wipes for carts... USE THEM!

Other things to keep in mind when shopping at your local grocery store deli. Most of the store cut cheese (at least in my store) has been out there for a long time wrapped up. After a week or two they'll bring it in and re-wrap it. In the process of re-wrapping it, they'll scrape off the outside edges. Why? Because it gets disgusting. It also gets moldy. Yes they can just scrape off mold and call it brand new. Personally, I find this disgusting and don't recommend to anyone buying those cheeses out there unless you personally see someone chopping it up from a fresh block (even then sometimes it's iffy).

If that doesn't deter you, then maybe this will. If something says "manager's special" or "special today", it's not fresh. You probably know this. Usually it's expiring in a day or two, or it ... ALREADY HAS EXPIRED! ...

Pretty gross, right? Technically we can't sell anything expired, but tell that to my department manager. She'll taste it or smell it and call it okay and sell it anyway. Personally I don't care for these tactics but what can I do? Even if it doesn't say it's on special, it doesn't mean it's not getting close to the end. This is especially true for the salad section in our case. Our salads get usually 7 days. Some get 5, others get 3. In any event what might look fresh or even made that day might not be so fresh. Meaning: We might have made it that day, but the expiration date on the product might be up or coming close to being up.

I hope not to confuse anyone. In a nutshell, you never know what you're going to get. Usually the processed meats like salami, pepperoni and Lebanon bologna (I know this is only in a few places) last forever. The cheese usually (but not always) lasts for months at a time.

In general, we go through so much crap in a day that most things don't come too close to expiring. But there are a few oddball things that just never seem to sell well.

I'd also like to throw in that just because a meat is at the end, doesn't mean it's bad. I have so many damn people say they don't want the end. I hate to tell them this, but opening a new one requires starting at an end and that end would be just as fresh as the one you're turning down. I really doubt they know how much we go through stuff. Anyway, that's a whole other post.

There are probably other things you should or would want to know about grocery stores and/or grocery store delis, but those are just a few things to keep in mind while shopping.

Personally, I only get stuff if I cut it myself. :)

1 comment:

Anonymous said...

I have worked in a deli for 3 years and have never seen anyone including the deli manager decide if something is good by smelling or tasteing it. We have a time stamp on everything and if it is not stamped it gets thrown away, because there is no way to know how old it is. Cheese get 21 days and meat gets 7 days, keeping in mind it is stuff that if not open with a good seal would be good for months. The salads only get 3-5 days only and they are taken off the shelf and put on reduced after 2 days. Which in turn is stamped by the original date as if it were in the case for sale and pulled daily by the time stamp on the product. The hot case along with the cold case is not self serve the customer has to ask for what they want and us the deli workers get it, they have no access to it themselves. Cleanliness is a very stren thing the company I work for in forces everyday. We have a list of daily things to be done along with the everyday things that need done. Handwashing with every job change or after every other customer. It makes for a very busy day with a lot of restrictions but I would not expect anything less out of a food service place of business. The samples are also an ask if you want to taste any product and we cut it fresh avoiding the agreed "nasty" sample trays.